Frequently Asked Questions: Purchasing

1. Do I need to purchase a license for each computer in my classroom, lab, or building?
2. Are upgrades included when we buy Merit Software products?
3. Do you offer a service contract?
4. Do you have a guarantee?
5. What is the best way to start with Merit Software?
   

No. For flexibility we offer a choice of licenses. You need to purchase only the license that will cover the maximum number of students who might be concurrently logged on to a program.

For example, if a group of 10 students at one time will be working on a program in a lab that consists of 35 computers and one server, then only a 10 Station license is needed.

Minor updates and bug fixes are included. We guarantee that the software you buy will work on your system.

We are continually working to enhance our software. Our upgrades incorporate new technology and improved educational content. Previous owners of Merit Software may purchase upgrades at a discount. The percentage of the discount depends on several variables. Contact us for specific details.

No. Our software is offered on a one-time fee basis. All technical support is free. Training is rarely needed, but we will be happy to answer any questions you might have when using our software.

All Merit Software programs guarantee results in 30 days or your money back.

Most people who come to us have an idea of where they need help. To help find the right program for you we have sorted our products by grade level and type of student based on input received from customers.

As you are browsing the site, please take a look at our "Punch" programs. These programs take students through the process of organizing their thoughts and creating clear written works. The activities in the "Punch" programs cannot be replicated without the use of a computer. We often hear praise about them from teachers and tutors.

View recommendations by grade level and type of student.