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Frequently Asked Questions: Home Accounts

  1. Do I get a confirming email?
  2. Can I pick my own user name?
  3. How do I setup the account to track my student's progress?
  4. Where do I view student progress?
  5. How long do I get to use the program?

1. Do I get a confirming email?

If you order online, you will receive two emails from us. One email is a receipt for your order. The other email contains an activation link. Both emails are sent from a @meritsoftware.com email address.

The subject of your receipt email will include the text "Merit Website Order - Your Name"

Your activation link email will have "Activation Information for Merit Online Learning" in the subject line.

Please follow the steps in the activation email to setup and start using your Merit online product.

2. Can I pick my own user name?

Yes, if no one else has picked your user name, you can have it. User names are unique and case-sensitive. During the account setup process, you will be alerted if someone already has your preferred user name.

3. How do I setup the account to track my students' progress?

After you activate your account, you will go to the New User Registration page which provides three options:

  • an independent learner;
  • a teacher trying out the program myself; or
  • a tutor or parent setting up one or more students.

If you select tutor or parent, your next step is to add the student or students who will use the programs. Click the "Add Student" button to do so.

Afterwards, you will choose the programs for your student(s) to use.

Click on the Programs link on the top navigation bar, then click on the Assign link next to the program you want your student to use.

Once a program is assigned, your student may login to their own account and begin using the Merit Online learning activities.

If you select independent learner or teacher trying out the program, you will go to a screen where you can immediately use the Merit Online learning activities.

4. Where do I view student progress?

Use the Online Portfolio link on the top navigation to view your student's activities.

5. How long do I get to use the program?

Home version users get 3 months per program.